International Alliance for COVID-19 Community Response
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IACCR国际培训班第五课——疫情中的  公共卫生服务与心理服务(下)

Issuing time:2021-08-05 15:05

IACCR国际培训班第五讲课程于今日上午9:30准时开课,学员们热情满满 ,直播课现场气氛活跃,课程内容受到一致好评。














The Fifth Lecture of IACCR on Public Health and Psychological Services in COVID-19 (PART 2)  

The fifth lecture of IACCR International Training Class started timely at 9:30 a.m. today, whose students were so enthusiastic that the atmosphere of the live class was active and whose content was acclaimed.

The course focuses on the theme of “Public Psychological Services in the Epidemic”, whose aim is to provide scientific, systematic and practical humanistic care as well as helping those professional staff to pay attention to their own physical and mental fitness in order to avoid the empathic fatigue. The guest lecturer will explain to us about contents of public psychological services in the post-pandemic era. So please go!

Introduction of the Guest

Zhou Tingli: Secondary National Psychological Consultant; One of the first batch of domestic grief counselors; Registered Psychologist; Group-relationship consultant; Forest Recuperator, Training instructor and supervisor; Chief nurse specialist. Psychological expert of Anti-epidemic Nurse Project of the Institute of Psychology of Chinese Academy of Sciences in 2020; Supervisor of the Interpersonal Dynamics Team of Group Special Committee, and Supervisor of Anti-epidemic Volunteers of the China Association for Disaster Prevention in 2020.  


Ms. Zhou gave a lecture themed as Public Psychological Services in the Epidemic. The response to the epidemic has once again highlighted the importance and urgency of constructing a socially-psychological service system which for China is impending.

I. Psychological pressure and its characteristics

Public psychology is featured as follows: the universality of psychological needs; the commonality of interests; the acceptability of implied information; the universality of behavioral imitation and the intensity of emotional contagion.  

Faced with infection risks in hospital or community, limited medical resources, and excessive work pressure during the epidemic period, psychological support workers are often burdened with greater psychological pressure. In order to provide better psychological services, we, as professional staff, should learn more about the needs under pressure, because there is a saying that people who know themselves and enemies will win the battle.  

II. Basic principles of public psychological services

Here are those principles: Preparations; 3L (Look; Listen; Link); Normalize.

While providing public psychological services, we as professional psychological support workers, should primarily help the recipients to accomplish their self-development and reshaping, so as to enable them to be better adapted into the society and equipped with new coping skills along with multiple choices.

Psychological support workers’ responsibility is helping others to stand on themselves rather than completing all duties for others. Hence, we should make it clear what our roles and responsibilities are, set boundaries of work and keep the independent and intact individual images of the recipients.  

In the post-epidemic era, the continuous improvement of the socially psychological service system is bound to power China’s social governance system and professionally contribute much to the social stability for a long term.